Returns & Exchanges
At Pentagone, we want you to love your style; if you are not completely satisfied, you can return your items within 30 days of purchase for a full refund or exchange. Please ensure all garments are unworn, unwashed, and still have their original tags attached to qualify for a return.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
- 2.Pack Your Items
Securely place the items in their original packaging and include the printed return authorization slip inside the parcel.
- 3.Ship It Back
Affix the prepaid shipping label to your package and drop it off at any authorized courier location or Pentagone retail store.
- 4.Receive Your Refund
Once our warehouse inspects the returned goods, your refund will be processed to your original payment method within 5-7 business days.