Returns & Exchanges

At Pentagone, we want you to love your style; if you are not completely satisfied, you can return your items within 30 days of purchase for a full refund or exchange. Please ensure all garments are unworn, unwashed, and still have their original tags attached to qualify for a return.

Return Process

  • 1.
    Initiate Your Request

    Visit our online returns portal with your order number and email address to select the items you wish to send back.

  • 2.
    Pack Your Items

    Securely place the items in their original packaging and include the printed return authorization slip inside the parcel.

  • 3.
    Ship It Back

    Affix the prepaid shipping label to your package and drop it off at any authorized courier location or Pentagone retail store.

  • 4.
    Receive Your Refund

    Once our warehouse inspects the returned goods, your refund will be processed to your original payment method within 5-7 business days.